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  e na klupi ?S. with Tsinghua in China with Cambridge University here in the UKSo quick summary then of progress over the last 4 years again by our 3 big priority areas On customer service a number of achievements but very key for me is this business of enabling customer self-service as the volume of transactions into this company grows And we do this in 2 ways: firstly by a very large-scale industrial business-to-business gateways where we trade with business customers and the CT community and also through customer segment specific portals so for consumer for SMEs for wholesale customers et cetera And just to give you a feel those business-to-business gateways or the biggest of them in Openreach are now transacting about 6 million transactions every day every day And then at the other end of the spectrum in the consumer business about 30% now of sales orders are placed online through btcomIf I move to cost transformation the 2 divisions BT Operate BT Innovate & Design together have delivered in excess of GBP 1 billion of cash saving over the period And that's been achieved through process reengineering through large-scale network rationalization which to date has very much been focused on rationalizing the global network estates And through these techniques we are very pleased to have reduced our energy consumption for 4 years 4 years year-on-year And I do believe no other European telco has done that and we have plans to keep that trajectory maintain going forwardInvesting in the future a lot of work over this period on fiber broadband the different orientations of fiber broadband similarly on Ethernet We have engineered the UK broadband network with the right quality of service mechanisms to support multicasting of linear TV channels So we're ready in the network to support the BTV [ph] propositions that Gavin has spoken to the world about yesterday And we've also increasingly been working with Global Services and Wholesale to engineer vertical solutions So solutions that are more specific to the pharmaceuticals industry the banking industry the supply chain industry to make our proposition richer and beyond the level of just telco connectivitySo I want to take a look forward now What does this next period present to us in terms of opportunity and challenge Let's start with customer service In the core network platforms that support the core products be it telephony be it broadband be it private circuits over the period of 4 years we have consistently reduced network fault rates which of course leads to service upset for customers and cost for our business And we've done the same if you like in reverse with systems reliability moving the reliability of our IT systems up inch by inch to get a better and more consistent service out to customers The plan simply is to do more of that to keep the trajectories moving So in the network space very specific projects around improving the power state that underpin our network improving our spares arrangements so that when we get outages we just fix them quicker working with the network vendors to fix very specific faults in vendor equipment that leads to outages and a similar story on systems reliability where the engineering now is focused on how when you get an individual component failure do you keep the stack operating for customers And of course that's ever more important because of our 24/7 trading through gateways and through portalsOur fiber broadband products have been very well received by customers and the technology roadmap continues to support ever better fiber-based broadband customer propositions You will know that on FTTC we've worked very collaboratively across the industry to get the UK band plan changed and that led to the doubling of speeds on our fiber platform We've now at production trial status on vectoring So that next evolutionary step on fiber-to-the-cabinet is well advanced and that promises to take headline speeds above the 100 meg level and we are right at the heart of industry-wide collaboration collaborating on standardization and the preparation of vendor kit to support further evolutions in the fiber-to-the-cabinet space or fiber to the DP space in the case of the Gfast protocol So there is a whole load of evolutionary steps in the fiber world driven by technology evolution that will raise the level of service to our customers in that fieldLet me move now to cost transformation and some of the opportunities and the challenges in that area So with rapid growth of fiber broadband and also a real change in the way customers are driving traffic the inexorable rise of video what we see in the network and what we project forward for our network is a very significant rise in total traffic across the core so rising to 51 terabits we predict over a 5-year period So this presents a great challenge to us because it's about technologically and commercially how do you meet that demand and yet not increase the cost base in the network And our approach to that is fundamentally twofold One is to engineer the architecture of our broadband network So we're going to simplify it particularly in the Market 3 area and also to introduce new technologies that simply deliver lower unit cost of incremental bandwidthAnd just to point out a few of the techniques we're introducing as what is known as the multiservice edge This is about bringing the broadband network edge much closer to customers So at about 1000 nodes rather than the 20 nodes that we have today in our network This reduces cost It also improves service reliability because it spreads the low dose [ph] on more nodes So there are fewer significant scale outages We're also very advanced in the delivery of next-generation transmission systems There's a technology called dense wavelength division multiplexing We just deployed and commissioned the first swathe of these new systems And they deliver hundred megabit services through the core of our network And to contextualize that that's replacing systems that deliver 10 megs So it's Moore's Law and in this case it's a x10 capabilityWe're also refreshing our IP core routers and also investing heavily in content caching because one of the ways that you deal with massively increasing amounts of video traffic is to cache it in your network close to customers so that video traffic is not moving across the entire the core network for every instance of a customer ask We're also removing because we're rearchitecting in our core sites the electronics in the broadband network So it's a combination of techniques a technology refresh leveraging Moore's Law and some very fundamental rearchitecting that will not enable us to move the cost of bandwidth provision down in line with this very rapid increase in demand And it's that that's crucial to underpinning our promises around unlimited broadband for our UK customersAll right This is another huge cost transformation opportunity for us I think we have a decent track record over the last 3 years with respect to the global network We had 3 big packet networks 2 of them as a consequence of acquisition so the Internet network the Radianz network and then our core global IP network Over the period and this all completes this year we will have moved from 3 networks to 1 As we've migrate customers to our target MPLS network and concentrate our global investment on that 1 core global networkAnd now we're moving to what I think is an even bigger opportunity which is the opportunity to rationalize network estate in the UK And let me just illustrate what we're doing here A couple of techniques One is to shrink older networks as customers choose our new products that are resident typically on our new networks So we're rightsizing the older networks Example here PDH transmission It's actually the biggest network If you count the numbers of electronics boxes PDH network 400000 [ph] network elements in the UK We're going to close 25% of those network elements in this financial year takes out maintenance cost takes out a lot of energy consumptionSimilar opportunities on the PSTN We're going to rightsize it take out on some of the trunks remove some of the remote concentrators So it's a shrink-to-fit demand on those old networks And then a bunch of networks we think we will just close The UK ATM network will close in the next 18 months And as our consequence of withdrawing old broadband products IPstream and Datastream we will shut down hundreds and hundreds of old star broadband Maxis [ph] across the network The very important work here to simplify our network estate just massively reduce the amount of electronics we have to own operate and spend energy on and investing in that new technology to ensure that that which underpins Ethernet that which underpins new broadband particularly fiber broadband gives us the cost points that we need to meet demand growthOkay And then of course there's investing for the future Broadband fiber broadband right at the heart of that working very closely with Openreach colleagues as I said earlier on the Gfast standard But there's a lot more to this than just the next evolution of that particular standard Picture of a pub here This is the Plough Inn It's in Sutton It's in Suffolk And the landlord serves a very fine point of admins [ph] But he also makes it very attractive to customers by offering them free WiFi and that WiFi is served by BT over an LTE backhaul to the BT network So we're looking at niche applications for the use of LTE both in the access and in the backhaul We're looking at pair bonding We're looking at signal regeneration techniques And we have to do this as we move to addressing how we deliver superfast broadband speeds to rural communitiesTV another big area of focus for us in TSO a lot of preparation work going into the network So right now we have the ability to multicast thousands of endpoints in the network 150 megs worth of content So in linear channels All of that is being upgraded right now It will complete this summer And then we'll have a 500 meg capability And this is all in support of channel growth that we may wish to leverage for our consumer proposition Also done a lot of work and continue to do a lot of work on engineering for great quality of service such as the picture quality for customers is spot on So we are using application retransmission techniques to ensure that where we draw packets and IP network always draw packets then we retransmit and we guarantee that great picture quality to customersAnd you will note please also that all that we're doing in TV is essentially multiplatform So we will deliver service the kinds of services that Gavin is talking about later over do YouView platform over the Vision 20 platform to customers via the Sky satellite platform and also to a range of digital platforms So Microsoft platforms iOS platforms Android platforms either through streaming or through the download of an appAnd then finally IP Exchange I'm really proud of this product because 4 years ago this was a bright idea from the labs and it was a proof of concept And what is it well it's just an exchange on one level but it really does leverage the fact that we're in a period of big transition between IP world and TDM world And operators have the issue of converting traffic between the 2 types And in the IP world there are a very large number of associated protocols and protocol variance There is an opportunity for players to offer exchange capabilities the ability to translate from one standard to another standardNow that lab trial is now GBP 100 million product We've deployed network in support of these product across the UK On the back of great success in the UK,hollister outlet uk, But what we have done is we've evolved to do things in a much more forensic fashion across BT, 90,[/url],[url=http://www.lululemonoutletcanadaz.ca]lululemon outlet canada, ?446 $ 2, ? ? ?" rekao je sportski direktor Dinama Zoran 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